Case Studies
- Property and Facilities Management
1. Service Realignment - Leading Systems,
Solutions and
Technical Services Company
Project Goals:
- Balance service levels with a restricted
budget
- Release client to focus on core business
- Improve client's ability to plan and
forecast
Results:
- All services reviewed, adjusted and budget
reallocated
- New service to occupiers reduced client
involvement by 60%
- Reporting times to client improved by 50%
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2. Cost
and Value Improvement -
International Pharmaceutical Company
Project Goals:
- Capture all data on property and
facilities operations
- Reduce cost base
- Provide timely and accurate financial
information
Results:
- Captured and monitored supplier
costs and service levels
- Renegotiated contracts to provide more
flexibility
- Actuals reported regularly
- Provided annual budgets to HQ 4 months
earlier than usual
- First year savings of 30%
- Year-on-year savings of 12%
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3. Process Engineering and Savings
Plans -
Major Industrial Company
Project Goals:
- Increase revenue
- Realign services, systems and resource
- Save costs
Results:
- Immediate increase in productivity of 35%
- Deliverables, milestones and plans clearly
defined
- £1m cost reduction
- Staff turnover reduced by 50% within first
6 months
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4. Due Diligence - Leading
European Service Centre
Project Goals:
- Improve contractor control
- Introduce system and supplier procurement
procedures
- Review and implement lease obligations
- Reduce facilities costs
Results:
- Property risks reduced and costs of over
£250k saved
- Cost per square foot expenditure dropped by 22%
- 40% of maintenance and contractor costs
avoided
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5. Mobilisation - SME Technology
Company
Project Goals:
- Increase value for money
- Raise quality of service
- Reduce the burden of facilities
involvement on business staff
Results:
- Secured cost savings of 28% in year 1
- Greater control of suppliers
- Research revealed an improvement in staff
morale of over 30%
- Increase in staff efficiency
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6. Cost Reduction Plan - Top
Technology House
Project Goals:
- Immediate increase in profit
- Improve facilities operations
- Define the workspace
Results:
- Cost savings achieved of 17%
- Suppliers managed to
improve service levels
- Better use of the workspace resulting
in increased staff productivity
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