Property & Facilities Management - Case Studies

Service Realignment - Leading Systems, Solutions & Technical Services Company

Project Goals:

• Balance service levels with a restricted budget
• Release client to focus on core business
• Improve client's ability to plan and forecast

Results:

• All services reviewed, adjusted and budget reallocated
• New service to occupiers reduced client involvement by 60%
• Reporting times to client improved by 50%?

Cost and Value Improvement - International Pharmaceutical Company

Project Goals:

• Capture all data on property and facilities operations
• Reduce cost base
• Provide timely and accurate financial information

Results:

• Captured and monitored supplier costs and service levels
• Renegotiated contracts to provide more flexibility
• Actuals reported regularly
• Provided annual budgets to HQ 4 months earlier than usual
• First year savings of 30%
• Year-on-year savings of 12%?

Process Engineering and Savings Plans - ?Major Industrial Company

Project Goals:

• Increase revenue
• Realign services, systems and resource
• Save costs

Results:

• Immediate increase in productivity of 35%
• Deliverables, milestones and plans clearly defined
• £1m cost reduction
• Staff turnover reduced by 50% within first 6 months

Due Diligence - Leading European Service Centre

Project Goals:

• Improve contractor control
• Introduce system and supplier procurement procedures
• Review and implement lease obligations
• Reduce facilities costs

Results:

• Property risks reduced and costs of over £250k saved
• Cost per square foot expenditure dropped by 22%
• 40% of maintenance and contractor costs avoided

Mobilisation - SME Technology Company

Project Goals:

• Increase value for money
• Raise quality of service
• Reduce the burden of facilities involvement on business staff

Results:

• Secured cost savings of 28% in year 1
• Greater control of suppliers
• Research revealed an improvement in staff morale of over 30%
• Increase in staff efficiency

Cost Reduction Plan - Top Technology House

Project Goals:

• Immediate increase in profit
• Improve facilities operations
• Define the workspace

Results:

• Cost savings achieved of 17%
• Suppliers managed to improve service levels
• Better use of the workspace resulting in increased staff productivity